How it works

Architect / Construction Company Owner / Foreman

No longer does Sarah have to search through emails, text messages and pieces of paper for all the building snags identified. Even though the snags may be identified and logged by different people, they are all in one place.

When a building has been completed, it is ready to be snagged by the client. Sarah can provide staff members as well as her clients access to the Qualimi mobile application so that they are able to report or log a snag whenever it is identified. It's as easy as taking a photo and adding a comment. Even when the building site is remote and there is no internet access, tasks are simply logged offline and uploaded when there is access. ..

Sarah now knows the status of each site better. She can see a snapshot of all the unresolved snags at a particular building, when the last action was taken and how old each snag is.

She can better manage problems at the construction sites and therefore manage clients' expectations.

Facilities Manager

Previously, Michael never had a streamlined status of problems at a particular office building or complex. All problems were sent to him from various people by instant messages, email or phone. It was very cumbersome to report to the building owners and tenants what the status of problems were.

Michael now uses Qualimi. No longer are people sending problems to Michael via multiple channels. He has provided all relevant tenant representatives with access to the Qualimi mobile app. Whenever they find a problem, they simply log it on the app with supporting photos. Michael has also provided regular vendors with access to the mobile app, and when he receives a problem he assigns it to the right vendor...

Now he is able to track how many problems are open for each building or complex, how long they have been open, which problems have been fixed, which problems seem to be recurring and more. Michael's status meetings are a lot less stressful.

Technician / Electrician / Plumber / Carpenter

Sam runs his own electrician business. He has 3 electricians working for him. He finds it frustrating to sift through text messages and emails between him and his team, hoping that there is a record of their correspondence. This often leads to miscommunication which results in disputes and work not getting done properly.

Sam is now using Qualimi. When a task is logged the responsible electrician immediately receives the instruction. There is no dispute as to what the instruction was, when it was sent and to whom it was assigned...

Sam's team now works more efficiently without the hassle of searching through emails, text messages and relying on their memory of phone conversations. He can also draw reports to see how many jobs and tasks were completed, how long they took to complete and what tasks are still outstanding against whom.

Farmer

Tasks and problems on Ian's farm never end. His staff used to notify him via text message or verbally when a problem occurred, but scrolling through the text messages of 20 staff members to consolidate all the problems proved very frustrating...

Ian is now using Qualimi. When a problem is logged by someone anywhere on the farm, Ian has a snapshot of all the current problems including the most recent. He can follow up on problems not being addressed and track how long it takes to fix them. He can identify what needs to change by scrutinizing past problems logged.

A big advantage for Ian is that problems can be logged on remote areas of the farm, even where there is no internet access. These offline items are uploaded as soon as the logger has internet access again.

Ian is no longer frustrated and feels in control of everything that is logged.

Test Manager

Lost in translation: Andrea used to manage defects from the test team on a defect tracking tool. But when she needed to report to management on the status and progress, it took her forever to work through raw data. The defect tracking tool she was using had a reporting component that was rather limited, and it did not allow her to slice and dice the information specific to the project's needs...

Since Andrea’s software test team has been migrated to Qualimi, Andrea no longer needs to spend hours working through lists of defects to create reports. Not only does the powerful reporting component allow her to produce the reports specific to her project needs, it allows her to present graphs which are better understood by management.

Guest House / Lodge Manager

William is a lodge manager. He has 10 guest rooms, the Main lodge, Spa, Gym and Staff quarters that need to be managed. He finds it difficult to keep up with daily tasks and problems in and around the lodge as he can't be everywhere all the time. Tasks sometimes fall through the cracks, or take longer to resolve, resulting in lower ratings from customers...

By logging all the items on Qualimi, William is now in control and no task or problem goes unattended. Tasks can be logged even where there is no internet access. Tasks can therefore be logged on-the-fly and he can view completed tasks even while he is away. William feels on top of both regular and unforeseen maintenance tasks at the lodge!